Patrick's Tumblog

Applegate is resolved.

They agreed to repair everything that’s wrong with my laptop, even though it’s out of warranty. I got it back today, after they replaced the logic board (motherboard, processor, video card), the dvd burner, the backlit keyboard, the entire body and the screen.

They also repaired it in one day, as opposed to the 3-5 they said it could take.

All-in-all, I’m pleased with Apple’s response. Sure, a new MacBook Pro would have been nice (and possibly cheaper for them!) but I can’t complain, as my laptop is now back at 100% again.

Thanks, Apple. And thank you, customer-whose-penis-I-saw-in-the-store.

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